Delete Your Data
Tadbir has no accounts. You never sign up, so there is no Tadbir account to delete. Your records are stored on your device. Apple, Google and RevenueCat process the information needed for purchases, and your device's own backups may include Tadbir's data. This page shows how to delete each of them. See the Privacy Policy for details.
Data Deletion at a Glance
On Your Device
Delete records in the app, or uninstall Tadbir to remove everything.
Backups & Exports
Delete the files you saved, and your device's own backups if needed.
Purchase Record
Email us your order number to delete the record kept by RevenueCat.
Subscription
Cancel it in your App Store or Google Play account.
Before You Delete: Keep a Copy
Deleting cannot be undone. To keep a copy of your records, open Tadbir and go to More → Settings → Data → Export your data. You can create a full backup, a CSV file or a PDF report.
Keep the file private: backup and export files contain your financial data and are not encrypted.
1. Delete Data on Your Device
Delete Individual Records
You can delete transactions, accounts, the categories you created, budgets, savings goals, debts, contacts and attachments one by one in the app. Deleted records are removed from your device. Deleting some records also deletes records linked to them: for example, deleting a contact also deletes its debts, their payments and the transactions they created, and the app warns you before it does. Deleted attachment files are kept in a hidden folder for 7 days, then removed the next time you open Tadbir.
Delete Everything
On iPhone or iPad:
- Touch and hold the Tadbir icon on the Home Screen.
- Tap Remove App, then Delete App, then Delete.
On Android:
- Open your device's Settings → Apps → Tadbir.
- Tap Storage, then Clear storage (Clear data on some devices) to delete all Tadbir data and keep the app, or go back and tap Uninstall to remove the app and its data.
Menu names can differ slightly between devices and system versions.
This deletes the database, attachments and settings on that device. On iPhone and iPad, the system may keep the App Lock PIN record (a salted hash, not the PIN itself) in the device keychain. It contains no financial data.
2. Delete Backup and Export Files
Files you exported from Tadbir (full backups, CSV, PDF or database files) stay wherever you saved or sent them, such as the Files app, a cloud drive, email or a chat. Delete them there.
3. Your Device's Own Backups
Your device may include Tadbir's data in its own backups:
- iPhone and iPad: iCloud Backup can include Tadbir's data. To remove it from your iCloud backup, open Settings → [your name] → iCloud → Manage Account Storage → Backups, choose this device, and turn off Tadbir. The wording varies between iOS versions.
- Android: Google's backup can include Tadbir's data, and Android may restore it when you reinstall Tadbir. To prevent this, turn off automatic restore in your device's backup settings, or delete the device backup in Google Drive or Google One (under Backups).
These backups are run by Apple and Google. We cannot see or delete them.
4. Delete Your Purchase Record
If you bought Premium, RevenueCat keeps a record of the purchase with an anonymous ID. It never contains your financial records. To ask us to delete it:
- Find your order number:
- App Store: in your receipt email from Apple, or at reportaproblem.apple.com.
- Google Play: in your receipt email from Google Play. It starts with GPA.
- Email tadbirlabs@gmail.com with the subject "Delete my purchase data" and your order number.
- We will find and delete the matching record in RevenueCat, and reply by email within 30 days.
Apple and Google keep their own purchase records under their privacy policies and legal duties, such as tax law. We cannot delete those. If you keep using Tadbir afterwards, RevenueCat starts a new anonymous record, and your purchases are added to it again when you restore them or your subscription renews.
5. Cancel a Subscription
Deleting data or uninstalling Tadbir does not cancel a subscription. To cancel:
- iPhone or iPad: open Settings → [your name] → Subscriptions → Tadbir → Cancel Subscription.
- Android: open Google Play → your profile → Payments & subscriptions → Subscriptions → Tadbir → Cancel subscription.
6. Messages You Sent Us
If you emailed us or messaged us on Telegram, ask us at tadbirlabs@gmail.com and we will delete your messages, unless the law requires us to keep them.
Questions
Email tadbirlabs@gmail.com or message us on Telegram at @tadbirlabs.