Terms of Use

Last updated: Nov 5, 2026 Version 3.0

Acceptance of Terms

By downloading, installing, accessing, or using the Tadbir mobile application (the "App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and TadbirLabs ("we", "us", or "our").

If you downloaded the App from the Apple App Store, Apple's standard Licensed Application End User License Agreement also applies to your use of the App on Apple devices.

License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Download and install the App on devices you own or control
• Use the App for your personal, non-commercial budgeting and expense tracking purposes

License Restrictions

You may NOT:

• Copy, modify, or create derivative works based on the App
• Reverse engineer, decompile, or disassemble the App
• Remove, alter, or obscure any proprietary notices on the App
• Rent, lease, lend, sell, redistribute, or sublicense the App
• Use the App for any commercial purpose without our written permission
• Use the App in any way that violates applicable laws or regulations

User Accounts

Tadbir does not have user accounts. You don't sign up or sign in, and your records are stored on your device. See the Privacy Policy for details.

Subscriptions, Payments & Refunds

Free Features

You can use Tadbir for free, with no subscription, including:

• Unlimited transactions, categories and tags
• Statistics and charts
• Backups and exports of your data (full backup, CSV and PDF)

Some features have free limits: 2 accounts, 1 budget, 3 recurring transactions, 1 savings goal and 1 debt.

Tadbir Premium

Tadbir Premium is an optional, auto-renewing in-app subscription. It removes the free limits above and adds:

• Transaction attachments
• App Lock (PIN, Face ID or fingerprint)
• CSV import

The app shows the current Premium features, plans and prices before you subscribe.

Subscription Terms

Pricing & Billing

• Payment Processing: All subscriptions are processed by the Apple App Store (iOS) or Google Play (Android), and payment is charged to your Apple or Google account. We do not receive your payment details.
• Pricing: Current prices are shown in the app before purchase and vary by country and currency. Apple or Google adds any taxes their rules require.
• Plans: Premium is available as a monthly or a yearly subscription.
• Auto-Renewal: Your subscription renews automatically at the end of each period unless you cancel at least 24 hours before the period ends. The renewal is charged to your Apple or Google account at the end of the period (on the App Store, within the 24 hours before it ends).

Free Trials

When a free trial is offered:

• Trial Length: The app shows the trial length before you subscribe
• Full Access: You have full access to Premium during the trial
• Automatic Start: If you don't cancel before the trial ends, the paid subscription starts and you are charged. To be safe, cancel at least 24 hours before the trial ends
• Cancelling a Trial: You can cancel in your App Store or Google Play subscription settings without being charged. Whether you keep Premium until the trial's end date depends on Apple's or Google's rules
• Eligibility: Apple and Google decide who is eligible for a free trial, usually one per Apple or Google account

Cancellation

• How to Cancel: Manage subscriptions through:
  • iOS: Settings → [your name] → Subscriptions → Tadbir → Cancel Subscription
  • Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Tadbir → Cancel subscription
• Effective Date: Cancellation takes effect at the end of your current billing period
• Continued Access: You keep Premium until the subscription period ends
• Uninstalling: Deleting the App does not cancel your subscription
• After Premium Ends: Nothing you created is deleted, including attachments. Once Tadbir confirms that Premium has ended, you can't add new items beyond the free limits, add new attachments or import CSV files, and App Lock stops locking the App
• No Partial Refunds: Cancelling does not by itself give a refund for the current period; refunds are decided by Apple or Google (see Refunds below)

Price Changes

• Notice: If the price of your subscription changes, Apple or Google tells you in advance and, where their rules require it, asks for your consent
• Right to Cancel: If you disagree with a price change, you can cancel before it takes effect
• Acceptance: Continuing your subscription after a price change constitutes acceptance of the new price

Refunds

App Store Refund Policy

• Processor: Refunds are handled by Apple (iOS) or Google (Android), not directly by TadbirLabs
• How to Request:
  • iOS: go to reportaproblem.apple.com, choose "Request a refund", then select the purchase
  • Android: open your order history in Google Play, find the purchase and request a refund
• Store Decision: Apple and Google decide refunds under their own policies and the law that applies to you

How We Help

While we cannot issue refunds ourselves, we want you to be satisfied:

• Contact Us First: If Premium isn't working for you, email us at tadbirlabs@gmail.com. We'll do our best to fix the problem.
• Our Bugs and Billing Errors: If Premium doesn't work because of a bug in the App, or you were charged incorrectly, we'll help you with your refund request to Apple or Google.

User Responsibilities

Acceptable Use

You agree to use the App in accordance with all applicable laws and these Terms. You are responsible for:

• Device Security: Securing your device with a passcode/PIN and biometric authentication
• Data Backups: Creating backups of your financial data in the App and keeping them safe and private, because your records are stored only on your device
• Accurate Data Entry: Ensuring the accuracy of data you input into the App
• Legal Compliance: Using the App only for lawful purposes
• Personal Use: Using the App primarily for personal, non-commercial expense tracking

Prohibited Activities

You may NOT:

• Use the App for any illegal purpose or to violate any laws
• Use the App to track or monitor expenses for illegal activities (money laundering, fraud, tax evasion)
• Attempt to gain unauthorized access to any part of the App or related systems
• Interfere with or disrupt the App or the services it uses
• Use automated scripts or bots to access the App
• Impersonate another person or entity
• Upload or share malicious code through the App

Third-Party Services

The App relies on the Apple App Store and Google Play for downloads and payments, and on RevenueCat to manage subscriptions. Your use of these services is governed by their own terms and privacy policies:

• Apple's Licensed Application End User License Agreement
• Google Play Terms of Service
• RevenueCat Privacy Policy

We are not responsible for any third-party services or their availability, functionality, or compliance with laws.

Intellectual Property

The App and all its content, features, and functionality (including but not limited to design, text, graphics, logos, icons, images, audio, video, software code) are owned by TadbirLabs or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Trademarks

• "Tadbir" and "تدبير" are trademarks of TadbirLabs
• The Tadbir logo and app icon are trademarks of TadbirLabs
• You may not use our trademarks without prior written permission

Your Data

You retain all rights to the financial data you input into the App. We claim no ownership over your transactions, notes, categories, or other user-generated content.

Feedback

If you provide feedback, suggestions, or ideas about the App, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the App without compensation or attribution.

Prohibited Uses

In addition to the restrictions mentioned above, you may NOT use the App to:

• Facilitate, track, or manage illegal financial transactions
• Violate export control or sanctions laws
• Infringe on intellectual property rights of others
• Transmit harmful computer code or malware
• Resell or redistribute the App or subscriptions
• Use the App in a manner that violates app store guidelines

Disclaimers

AS-IS Basis

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Warranties of fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the App will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected
• Warranties regarding the accuracy or reliability of data

Not Financial Advice

Important: Tadbir is a tool for tracking expenses and managing budgets. It is NOT financial advice, tax advice, legal advice, or investment advice. Do not rely solely on the App for financial decision-making. Consult qualified professionals for financial, tax, and legal advice.

Data Accuracy

We are not responsible for:

• Errors in data entry
• Inaccuracies in financial calculations (though we strive for accuracy)
• Data loss due to device failure, user error, or third-party service failures
• Currency conversion inaccuracies

Third-Party Services

We are not responsible for the availability, accuracy, security, or functionality of third-party services (app stores, payment processing and subscription management).

Limitation of Liability

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TADBIRLABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business
• Loss of data (always maintain backups)
• Loss of goodwill or reputation
• Cost of substitute services
• Financial losses resulting from inaccurate data or calculations
• Damages arising from use or inability to use the App

Maximum Liability

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE APP SHALL NOT EXCEED THE GREATER OF:

• The amount you paid us in the 12 months before the claim arose, OR
• $50 USD (if you have not paid us anything)

Jurisdiction Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Dispute Resolution

Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at tadbirlabs@gmail.com to attempt to resolve the issue informally. We commit to responding within 5 business days and making a good-faith effort to resolve the dispute within 30 days.

Arbitration

If informal resolution fails, any disputes arising from or related to these Terms or the App shall be resolved through binding arbitration in accordance with:

• Egyptian Law: If you reside in Egypt, arbitration will be conducted under Egyptian arbitration rules
• International Users: If you reside outside Egypt, arbitration will be conducted under the UNCITRAL Arbitration Rules
• Language: Arbitration proceedings will be conducted in English or Arabic, as mutually agreed
• Location: Arbitration will take place in Cairo, Egypt, or remotely via video conference if both parties agree
• Costs: Each party bears its own costs, unless the arbitrator decides otherwise

Small Claims Court

Notwithstanding the arbitration requirement, you may bring claims in small claims court if the claim qualifies and the court has jurisdiction.

Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

Injunctive Relief

Either party may seek injunctive relief in court to prevent infringement of intellectual property rights or breach of confidentiality obligations.

Governing Law & Jurisdiction

• Governing Law: These Terms are governed by the laws of the Arab Republic of Egypt, without regard to conflict of law principles
• Venue: Exclusive jurisdiction lies with the competent courts in Cairo, Egypt, for any disputes not subject to arbitration
• Language: The English version of these Terms is the official version. Translations are provided for convenience only.
• International Users: If you use the App from outside Egypt, you are responsible for complying with your local laws

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes:

• Notification: We will update the "Last updated" date at the top of this page. For significant changes, we may also mention them in the App's store release notes
• Continued Use: Your continued use of the App after changes take effect constitutes acceptance of the modified Terms
• Disagreement: If you disagree with the changes, stop using the App and cancel your subscription

Terms of Use Version History

• v3.0 (Nov 5, 2026) - Corrected to match the app: the real Premium features, plans and free trial, no user accounts, refunds and price changes handled by Apple and Google; removed features the app does not have and unconfirmed email addresses; the Arabic page now translates the English text
• v2.0 (October 9, 2025) - Added comprehensive subscription terms, refund policy, dispute resolution, expanded user responsibilities
• v1.0 (January 15, 2025) - Initial terms of use published

Contact Information

If you have questions, concerns, or disputes regarding these Terms, please contact us:

• General inquiries: tadbirlabs@gmail.com
• Telegram: @tadbirlabs

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These Terms of Use are effective as of Nov 5, 2026, and apply to all users of the Tadbir apps.